Privacy Policy

DEFINITIONS

“Non-Personal Information” (NPI) is information that is not personally identifiable and is collected automatically when you access our Website using a web browser.

“Personally Identifiable Information” (PII) is non-public information that identifies you personally and is collected so we can provide you with products or services. This may include your name, address, phone number, email address, and other information you voluntarily provide to us.


OUR COMMITMENT TO YOUR PRIVACY

Our Privacy Policy explains what PII we collect, how we use and share it, and how you can limit that sharing.

Roofology Roofing Inc. is committed to protecting the privacy and security of our customers. We take your privacy seriously and aim to provide a safe and secure online experience.

Roofology Roofing Inc. and its affiliates respect your privacy and recognize the importance of protecting and managing your personal information.


OTHER WEBSITES

Our Website may contain links to third-party websites. These websites are not under our control and are not governed by this Privacy Policy. Each website may have its own privacy policy, and we are not responsible for their content, practices, or policies.

You acknowledge that accessing third-party websites is done at your own risk. We encourage you to review their privacy policies before providing any personal information.


INFORMATION WE COLLECT

We collect personal information when you:

  • Request information

  • Fill out a contact form

  • Schedule a service or consultation

  • Purchase a product or service

  • Voluntarily provide information through our Website

This may include:

  • Name

  • Email address

  • Phone number

  • Address

  • Project or service details

You are not required to provide personal information to browse our Website. However, some features may not function properly without it.

You may decline to provide PII or disable cookies in your browser settings, though this may impact functionality.

We make reasonable efforts to allow you to access, update, or delete your personal information upon request.


COMPUTER INFORMATION COLLECTED

When you use our Website, we may automatically collect certain information through your browser or device. This is typically considered Non-Personal Information (NPI).


Cookies

Our Website uses cookies to enhance your experience. Cookies help us:

  • Identify pages you visit

  • Improve Website functionality

  • Personalize content

You can disable cookies through your browser settings, but some features may not function correctly.

We do not store Personally Identifiable Information in cookies.


Automatic Information

Our servers may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of access

This data helps us analyze trends and improve our Website performance.


GOOGLE AD AND CONTENT NETWORK

Google may use cookies (including the DART cookie) to serve ads based on your visits to this and other websites.

You can opt out by visiting:
https://www.google.com/policies/technologies/ads


GOOGLE ANALYTICS

We use Google Analytics to understand how users interact with our Website. This includes:

  • Pages visited

  • Time spent on site

  • Traffic sources

Google Analytics collects IP addresses but does not identify you personally.

You can learn more or opt out here:
https://www.google.com/analytics/terms/us.html
https://tools.google.com/dlpage/gaoptout


HOW INFORMATION IS USED

We may use your information to:

  • Provide requested services or products

  • Respond to inquiries

  • Improve our Website and services

  • Send service-related communications

  • Send marketing communications (only if you opt in)

  • Comply with legal obligations

We do not sell your personal information.


SMS / A2P COMMUNICATIONS

By providing your phone number and opting in through our forms, you consent to receive SMS communications from Roofology Roofing Inc., including appointment reminders, service updates, and promotional messages.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

We do not share or sell your SMS consent or phone number with third parties for marketing purposes.


SHARING OF INFORMATION

We may share your information only in the following cases:

  • With trusted service providers who assist in operating our business

  • When required by law

  • To protect our legal rights

  • In the event of a business transfer or merger

All third parties are required to maintain the confidentiality of your information.


CHANGING YOUR INFORMATION

You may request to access, update, or delete your personal information at any time by contacting us.

To make a request, please email us or use the contact details provided on our Website.